Terms of Use

The following Terms of Use are entered into by and between You and Plant Pals (“Company”, “we”, or “us”).

The following terms and conditions, together with any documents they expressly incorporate by reference (“Terms of Use”), govern your access to and use of www.plantpals.com, including any content, functionality and services offered on or through www.plantpals.com (the “Website”), whether as a guest or a registered user.

Copyright & Content 

All content on the Website is protected by copyright, trademark and other applicable laws, and are the property of Plant Pals unless otherwise noted.

The full text of the Copyright Notice is here.


The information on this Website is provided as general information and is not legal advice. 

The full text of the disclaimer for the Website is here.


We respect your privacy and follow the principles of PIPEDA in the collection of Personal Information from you on our Website.  Please see our full text of our Privacy Policy here.

Email And Other Electronic Communications

Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.  As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

User Communication 

The Website may contain chat areas, news groups, forums, communities, comment sections or other message or communication facilities designed to enable you to communicate with the public at large or with a group.  

You agree that when using features of the Website that allow for communication by you, that you will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.  

You agree not to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information, or upload files unless you own or control the rights thereto or have received all necessary consents. 

You agree not to advertise or offer to sell or buy any goods or services for any business purpose, or harvest or otherwise collect information about others, including e-mail addresses, without their consent or violate any applicable laws or regulations.

The Company has no obligation to monitor the user communications but reserves the right to review materials posted to the Website and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the user communication services at any time without notice for any reason whatsoever and to disclose any information as necessary to satisfy any applicable laws.

Cancellation and Refund Policies

Refund Policy for Digital Goods - No Refunds

Thank you for purchasing our digital goods. We want to ensure that you have a clear understanding of our refund policy. Please read the following carefully.

All Sales Final: 1.1 Once a digital product or service is purchased and delivered, all sales are final. We do not offer refunds or exchanges for any digital goods, including but not limited to software, ebooks, online courses, subscriptions, or downloadable content. 1.2 By making a purchase, you acknowledge and agree that you have reviewed the product or service description, specifications, and any applicable requirements before completing the transaction.

Product Description and Expectations: 2.1 We strive to provide accurate and detailed descriptions of our digital goods to help you make an informed purchase decision. 2.2 It is your responsibility to ensure that the product or service meets your specific needs and expectations before purchasing. 2.3 If you have any questions or concerns about a product or service, we encourage you to contact our customer support team for clarification prior to making a purchase.

Technical Support and Issue Resolution: 3.1 We are committed to providing timely and effective technical support for any issues you may encounter with our digital goods. 3.2 If you experience any technical difficulties or encounter problems with your purchase, please contact our customer support team, and we will make reasonable efforts to assist you in resolving the issue. 3.3 Please note that technical support does not imply or guarantee a refund or exchange.

Intellectual Property Rights: 4.1 All intellectual property rights associated with our digital goods, including copyrights, trademarks, and other proprietary rights, remain the sole property of the respective owners. 4.2 Purchasing our digital goods does not grant you any rights, licenses, or ownership of the intellectual property, except as expressly stated in the product or service description or any accompanying agreements.

Changes to the Refund Policy: 5.1 We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. 5.2 It is your responsibility to review the refund policy periodically to stay informed of any updates.

Please note that by completing a purchase of our digital goods, you acknowledge and agree to abide by this refund policy. If you do not agree with the terms outlined above, we recommend refraining from making a purchase.

If you have any questions or require further clarification regarding our refund policy, please contact our customer support team at support@plantpals.com, and we will be happy to assist you.

Changes To the Terms Of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.


This agreement between you, the user, and Plant Pals, shall be governed by, and interpreted in accordance with, the laws of the province of Ontario and the laws of Canada applicable therein. You hereby consent and submit to the exclusive jurisdiction of the courts of the province of Ontario in any proceeding related to this agreement.

Contact Information

We welcome your questions about the Terms of Use.  You can contact us here:

Krista Elvey - krista@plantpals.com